Hospital Collection

Atlas Collections, Inc. has four products for your facility to consider in the management of your accounts once the billing process
has been completed:

1. Soft Account Management ("Early Out" accounts NOT currently in default)
2. Regular Collection Process encompasses Atlas Collections' mainstay debt recovery product that handles the accounts from letter to litigation.
3. Hospital Lien Filings and information required to start the process of recovering your past due receivables.
4. Charity Care Identification.   

Atlas takes a "Firm but Fair" approach with all accounts placed for collection.

Custom Industry Solutions:  Atlas will customize its approach to accommodate any special needs your accounts require.  Many times based upon type and age, ongoing client relationship accounts must be handled with a specific touch.  We will work with you to develop the appropriate touch based upon our combined mutual experience handling these types of accounts.  Custom settlement options based upon industry standards should be considered as an important collection tool on your accounts.

Custom Soft Account Management Program:

1. Letter: The "Custom Soft Management" letter is generated on Atlas Collections letterhead and mailed.
2. Call: If no payment is received within 10 days of the letter being sent, a courtesy call is made to answer any questions on the account.
3. 2nd Letter: If no payment is received 20 days of the courtesy call, a 2nd "Reminder Notice" is generated and mailed to the patient.
4. Rollover: If 60 days have passed with no payment received, the account is rolled into the Regular Collection Program described below for additional collection follow-up

Regular Collection Program:

1. Letters:  Atlas will initiate the collection effort by validating the debt with one letter allowing 30 days for a response, and then proceeding to Step 2.
2. Calls:  An Account Representative will begin calling on the account on day 31 if no response is recevied from our letter.  We will be asking for payment in full.  We will either establish a payment plan or recommend that the account be moved to Step 3.
3. Litigation:  If no resolution can be reached, Atlas will complete a review for possible litigation and garnishiments (wage and/or bank).  Asset location will start and assist with the perfection of the judgement in the appropriate jurisdictions. 

Hospital Lien Filing:

Atlas Collections' litigation teams can provide your hospital a cost effective, pro-active solution for the filing of hospital liens for third-party and other applicable liability cases permitted under IC 32-33-4 Sec 1-8.

1. Comprehensive filing of all documents with the recorders office in the hospitals home county within 180 days of the patient being discharged.
2. Follow-up information sent registered mail within 10 days of filing to all known responsible parties and attorneys involved with the account.
3. Provide follow-up on any offer for compromise or settlement of the account with your facility.

Charity Care Identification:

Atlas will provide a unique, proven program to assist your patient account staff in the indentification of those patients that qualify under your guideliness for Charity Care Assistance Program.  Atlas offers the following areas of assistance within this program:

1. Comprehensive database evaluation
2. Mailings, contact and patient application process assistance
3. Unique prequalifying system for each potential application
4. Weekly, or monthly, application submission list to be evaluated

FTP and Regular Account Transfer:  Atlas maintains a secure FTP location for file transfer via the internet.  Accounts may also be submitted by regular mail.

Billing:  Atlas will send a monthly statement along with the "net" amount due you by the 10th of the proceeding month.