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Great customer service...very flexible...tailors their systems to meet our patient's needs.  Atlas staff is very accessible...you feel as though you are the only client they have.  They always have time for you.

Barbara Frost, Patient Accounts Director for Central Indiana Orthopedics

Regular Account Collection

The Regular Letter to Litigation Process is Atlas Collections mainstay debt recovery product for any of our medical collection clients.  This proposal covers the processes, costs, and information required to start the process of recovering your past due receivables.  Atlas takes a "Firm but Fair" approach with all accounts placed for collection.

Custom Industry Solutions:  Atlas will customize its approach to accommodate any special needs your accounts require.  Many times, based upon type and age, ongoing client relationship accounts must be handled with a specific touch.  We will work with you to develop the appropriate touch based upon our combined mutual experience handling thses types of accounts.  Custom settlement options based upon industry standards should be considered as an important collection tool on your accounts.

Regular Colleciton Program:

  1. Letters:  Atlas will initiate the collection effort by "validating the debt" with one letter allowing 30 days for a response, and then proceeding to Step 2.
  2. Calls:  An Account Representative will contact the account beginning on day 31 if no response is received from letter campaign.  We will be asking for either payment in full, establish a payment plan, or to recommend the account move to Step 3 if a valid Place of Employment exists.
  3. Litigation:  If no resolution can be reached, a review for possible litigation and garnishments (wage and/or bank) will be pursued.  Asset location will start and assist with the perfection of the judgement in the appropriate jurisdictions (litigation is available in all 92 Indiana counties).

FTP and Regular Account Transfer:  Atlas maintains a secure FTP site for file transfers via the Internet.  Accounts may also be submitted by regular mail.

Billing:  Atlas will send a monthly statement along with the net amount due you by the 10th of the proceeding month.

The Atlas Advantage

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