Soft Account Management

The Soft Account Management process is Atlas Collections mainstay "Early-Out" debt recovery product for any of our medical collection clients looking to enhance their current recovery program.  The customized procedure detailed below will provide you with a pro-active "Early-Out" process for any accounts NOT currently in default.  This proposal covers the processes, costs, and information required to start the process of receovering your past due receviables.  Atlas takes a "Firm but Fair" approach with all accounts place for  Soft Account Management efforts.

Custom Industry Solutions:  Atlas will customize its approach to accommodate any special needs your accounts require.  Many times, based upon type and age, ongoing client relationship accounts must be handled with a specific touch.  We will work with you to develop the appropriate touch based upon our combined mutual experience handling these types of accounts.  Custom settlement options based upon industry standards should be considered as an important collection tool on your accounts.

Custom Soft Account Management Program:

1. Letter:  Custom Soft Management letter is generated on Atlas Collections letterhead and mailed.
2. Call:  An Account Representative will call the account if no payment is received within 10 days of the letter being sent.  A courtesy call is made to answer any questions on the account.
3. 2nd Letter:  If no payment is rececived 20 days from the courtesy call, a 2nd "Reminder Notice" is generated and mailed to the patient.
4. Rollover:  If 60 days have passed with no payment received, the account is rolled into the Regular Collection Program for additional collection follow-up.

FTP and Regular Account Transfer:  Atlas maintains a secure FTP site for file transfers via the Internet.  Accounts may also be submitted by regular mail.

Billing:  Atlas will send a monthly statement along with the net amount due you by the 10th of the proceeding month.