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Technology

At Atlas, our personalized, hands-on approach to debt recovery is supported by some of the most advanced technology in the collections industry.

The foundation of our receivable collection system is the Flexible Automated Collection System (FACS), a collections-specific software platform developed by Ontario Systems – one of the largest and best-known providers of receivables management technology in the nation. 

The FACS program enables automation of core debt recovery operations.  Besides helping to improve the productivity of our collections staff, FACS provides daily, weekly, and monthly collection reports – detailing information like calls made, accounts received, money committed by customers for payment, and total funds received.

In addition, FACS allows us to accept amounts for placements via the Internet, diskette, or manual data entry and integrates with the latest predictive dialer software enhancements to improve outbound call speed and efficiency.

The Atlas offices are located just a few blocks from Ontario Systems' headquarters in Muncie, Indiana.  This enables us to have almost instantaneous access to Ontario's extensive software support staff – no lengthy downtime and no costly travel charges for on-site service.

 

Atlas has been instrumental in collecting bad debt for us for many years.  The ability to add-on fees has allowed us to recover most of our money and at the same time pay Atlas for their work.

Victor Moran, CFO, Central Indiana Orthopedics