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Municipal Collection Services

Facing tight budgets that threaten valuable community services, it’s important for municipalities to make sure every cent is accounted for. That’s why you need a debt recovery partner you can trust to quickly collect more of the debt you’re owed – with the compassion your residents deserve.

Atlas' suite of customized, effective government collection services helps government agencies and municipalities recover fines, judgment resolutions, and tax debt quickly and affordably. Our agency has over a decade of experience providing firm-but-fair collection services for governmental organizations across the state of Indiana.

Why Atlas?

  • Contingency-based fee model
  • Licensed, expertly trained staff
  • Quickly recover revenue from personal property tax, fines and assessments, EMS service bills, community correction fees, child support administration, and municipality-owned utilities
  • No cost collection: IC 5-22-6.5 allows government entities to add collection feeds to utility charges or assessments
  • Fully compliant with the Fair Debt Collection Practices Act
  • Best-class technology, including integration with Boyce Komputrol software
  • Hands-on debt recovery services that act as an extension of your internal revenue management strategies

OUR SERVICES

Contact Management

The most significant roadblock to collecting municipal debt it finding the person who is responsible and ensuring they’re aware of their outstanding balance. Atlas uses skip tracing and right-party contact management tools to quickly and accurately reach your customers.

Integrated Collection Services

Our firm-but-fair debt recovery program uses proven collection letters and personalized phone follow-up to collect outstanding fees and fines – without alienating residents.

Garnishment Services

Facing credit reporting limitations, many government entities rely on judgments to collect outstanding debt. Atlas provides litigation services in all 92 Indiana counties – enabling our agency to successfully pursue municipal debt by quickly resolving garnishment proceedings.

Reporting

Stay current on the status of your outstanding accounts. Atlas’ 360-degree reporting toolset provides the up-to-date information you need to accurately forecast financial performance.

"You have to love a local company owned by local individuals that are committed to providing excellent service to businesses in a professional manner while maintaining a personal relationship with all parties involved."

Dr. Steve Farmer M.D., Lead Physician, IU Health