Utility Collection Services

You provide customers with essential utility services. But there’s no room in your product portfolio for interest-free loans.

Don’t lose out on the money you’re owed. Atlas' fair, affordable debt recovery services are designed to quickly collect on delinquent accounts without compromising your reputation or brand integrity.

For nearly twenty years, we’ve helped utility providers of all sizes and specialties collect a higher portion of their outstanding debt. With a team of experienced, accredited, hands-on debt recovery specialists acting as an extension of your business office, we can quickly resolve even the most difficult collections issues – returning critical revenue to your bottom line.

Why Atlas?

• Contingency-based fee model
• Experienced, licensed staff
• Our Collection Fee Disclaimer helps offsets collection costs
• Fully compliant with the Fair Debt Collection Practices Act
• Personalized, firm-but-fair approach to debt collection
• Best-class technology, including Ontario FACS software

OUR SERVICES

Contact Management

Efficiently track hard-to-find debtors with Atlas’ comprehensive contact management platform. Our skip-tracing tools integrate multiple data sources, including move updates, employment status, phone records, and credit information.

Collection Services

Combining smart account segmentation with proven collection letters and personalized phone follow-up, Atlas’ best-practice debt recovery services help utility companies quickly collect more of the money they’re owed.

Litigation

Pursue your right to collect from customers with Atlas’ customized litigation services. Our legal counsel handles the entire process – from initial filing through garnishment proceedings – so you don’t have to.

Reporting

Receive immediate access to the information you need to stay on top of financial performance with Atlas’ comprehensive reporting suite.